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3 Reasons for Smart Retailers to use Multichannel Tactics

As published in DMNews

The most recent postal rate increase isn’t a shock to anyone. But it should be a wake-up call for retailers who aren’t taking a well-integrated, multichannel approach to marketing. The glory days are over. Retailers can no longer simply raise prices to cover rising costs. Competition is increasingly fiercely and coming from online players with incredibly low overhead. No consumer shops in a bubble. Many people flip through catalogs to get ideas, then compare prices and buy online. To get that purchase you’ve got to keep prices competitive; be there when the customer comes looking; reach out in innovative ways; be consistent across all channels to minimize confusion; and squeeze more from your marketing spend.

 

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