Delivering Contextual Customer Experiences in a
Multichannel Universe
Presented by Stephen Powers, Senior Analyst, Forrester
Research
Are you properly managing your customers' experiences
consistently across all channels? To do so requires a fresh
look at the technologies that you employ for customer
contact. Join Forrester Research Senior Analyst Stephen
Powers for a webinar that examines:
- The latest trends in the content management marketplace
- A holistic view of enterprise content management and marketing
software platforms
- How to bridge the gap between marketing and IT to create a
better multichannel strategy
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Delivering
Contextual Customer Experiences in a Multichannel Universe -
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Delivering Contextual Customer Experiences in a Multichannel
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