ACM enables IT to focus on core competencies
There's a lot to tell about the benefits of Alterian Content Manager (ACM) in terms of features and functions for business users, but what about the folks in IT? They will need to support and maintain it, and keep the business happy.
Luckily we have a lot in the tin for IT as well. Actually, Alterian Content Manager can take a lot of the website hassle away from maxed out IT departments. In this section we'll tell you more about these benefits.
Free up IT - No more maintenance hassle
ACM very much puts the business user in the day to day driving seat, hence moving the burden of content creation and maintenance away from IT. Also there is no need to change templates as soon as pages need to be designed differently - Page Studio offers the business users the ability to do so themselves, again taking the hassle away from IT. So IT can focus on their competencies again, adding true value to the organization's bottom line.
Install or Build on top - an Application and Platform
ACM is both an application and a platform, which means you can install it as is, and it'll run out of the box. But at the same time you can use it as your platform to develop addition applications alongside and on top of, leveraging the powerful ACM API and features as well as 3rd party services and applications that you might want to use.
"Year 1 saw a reduction of 68% in the costs of running our websites - and this included the purchase of Alterian Content Manager"
Rob Tyler - Group Web Manager, New Star
Easy upgrades - Lower TCO
ACMs fixed database schema and standard upgrade scripts ensure that you can upgrade to a later version at any time, without the headaches of a " re-implementation" of your websites. In addition ACMs mature APIs ensure your bespoke development will work, also after upgrading to a newer version of ACM. This significantly contributes to a much lower TCO, up to 4 times compared to some of ACM's direct competitors.
Regain control - Consolidate your sites
No longer do you need to worry about dozens of locally created and managed sites. With ACM you have the means to consolidate them all into one technically centralized environment, whilst allowing departments and people therein to maintain the flexibility they need. This drastically reduces maintenance burden and costs.
Freedom of choice - Technology agnostic
No matter whether you have a Microsoft or Java / Oracle based technology stack. ACM uniquely fits into both natively. And you can even use hybrids!
Run sites of any size - Ultimate scalability
ACM is a very scalable solution - you can deploy sites on environments that vary from single server installs to advanced staging-live server setups including load-balancing, failover facilities and so on. The bottom line is that you can scale up and down to any size on one and the same technology platform. So you'll never get stuck when you start departmental, and want to grow towards corporate/enterprise wide deployments.
Save costs - Scalability on Demand
Typically web site owners need to scale their infrastructure to match peak demand; this can lead to purchasing excessive hardware which might lie idle most of the time and incur expensive license and support costs. With ACM and the use of simple best practices for content caching site owners can alter the cacheability of their content, and hence the capacity of their web sites, with a single editorial change. So if you are launching a new product today and anticipate high demand on your web site just hit that button and your web site capacity will be increased, at no cost; and don't assume that your content will no longer be updatable, ACM integrates with the caching server to ensure that content changes can still be on the site in seconds.
Peace of mind - World class Support and documentation
ACM is supported by a wealth of documentation and an extremely well trained Support staff with up to 24/7 accessibility. So if your site is truly business critical, rest assured it's backed properly.
Unparalleled time-to-live - provide business agility
You can bring sites to live in no-time. For your first website, content editors can already start adding content as soon as the system has been configured, whilst in parallel the creative and development teams are creating templates. Subsequent sites can go live even faster by using ACM's Instant Site feature, making the business more agile and giving IT all the credits for that.
Future proof investment - Part of a bigger vision
Even though you may be focusing on your web project today, you cannot ignore the space in which your websites operate (social media, email, mobile devices, online campaigns etc), or the bigger business drivers behind your organizational online strategy. With ACM you choose a platform that integrates with the rest of the Alterian Customer Engagement solutions, to future-proof your investments. And it'll reduce your future headaches of having to integrate systems from various vendors.