Event-Driven Marketing: Engaging with Your Customers at the Right Time
Roger Luxton joined a GBG webinar panel about event-driven marketing. Learn how this type of data enables you to personalize messaging for an Adaptive Customer Experience.
Crowned Chameleon: Latoria Jackson
Alterian’s Latoria Jackson is this month’s Crowned Chameleon. Not only is she a rock for our support team, she’s also quite the character! Get to know her.
Chameleon™, The Adaptive Customer Experience™ Platform, has arrived! Take your marketing to the next level with #MillisecondMarketing capabilities.
Crowned Chameleon: Thang Nguyen
Alterian’s Thang Nguyen, Solutions Architect, takes the title of our very first Crowned Chameleon—our fancy version of employee of the month.
How to Save Retail
Alterian’s Bill Ferguson, VP Sales, and Jeff Hassemer, CSO, left CRMC 2017 with one major solution for retail marketers in mind: Customer experience.
Adaptive Marketers are Data-Driven
Alex Simonson presented with our client Thomas Cook at DataIQ Summit 2017 to demonstrate how GBG and Alterian were able to reduce their costs by 80%.
Customer Service is Part of the Customer Experience
Simon James discusses the talks and trends from Utility Week Live 2017, including the utilities industry’s lag behind others in customer experience.
Are You Missing Targets?
Email is no longer a standalone option. It’s a channel; while it generates demand, it’s part of a much larger ecosystem that marketers must now understand.
Too Many Tools?
The Marketing Technology Supergraphic 2017 show 5,000+ companies in martech. Do marketers have too many tools, or just not the right ones?
The Millennial Expectation
Thanks to technology, Millennials are just the first wave of people that have been brought up with increasingly high standards for customer experience.
The Adaptive Customer Experience™ Has Your Back
At an executive dinner hosted by ADMA, Alterian discussed how our Adaptive Customer Experience™ platform can solve a slew of common marketing challenges.
Is Customer Experience the Last Hope for Brick-and-Mortar Retailers?
2017 hasn’t been kind to retail. The only true differentiation a retailer has left, and the only long-term path to value, is customer experience.