For the third consecutive time, Alterian has been recognized as a leader in The Forrester Wave™: Customer Journey Orchestration Platforms, Q2 2024. Alterian’s AI-powered Real-Time CX Platform provides deep insights into customer journeys across channels, allowing brands to act on these insights with journey orchestration that achieves critical business objectives.

Key benefits of Alterian’s leading
Real-time CX Platform:

• Journey Insight™ by Alterian provides full visibility into online customer journeys with your brand and competitors.
• Journey analytics and AI identify friction points and key insights from customer interactions.
• AI-powered journey orchestration automatically delivers personalized end-to-end customer experiences across any channel.

Find out how Alterian Real-Time CX Platform can help your business move forward with Customer Journey Orchrestatation. Please get in touch with our team.