Telco Case Study – Transforming the Customer Journey Through AI + Journey Insight See how a leading Telco used Alterian’s Journey Insight to transform customer journeys.
Telco Case Study – See beyond your brand journeys with Journey Insight Read how a Telco understood their full online journeys and compare their brand to the competitors.
Banking Case Study – Understanding Customers With Journey Analytics Read our case study to see how customer journey analytics and AI helped this bank.
Insurance Case Study – Harnessing Real-Time CX to Boost Conversions Learn how Real-Time CX helped this major insurance company.
Rideshare Case Study – Uncovering Impactful Insights with Alterian’s Customer Journey Analytics Find out how Alterian's Customer Journey Analytics helped this automotive company.
Retail Case Study – Full Journey Visibility The Key to Success Read how Real-Time CX helped this leading retail company.
Travel Case Study – Increasing Conversions Using Individualization Learn how Alterian Real-Time CX helped this travel company increase high value conversions by 19%.
Utilities Case Study – A Winning Business Case Backed By Data Read how Customer Journey Analytics and Orchestration helped this leading Utilities company.
Not-For-Profit Case Study – Increasing Conversions with Real-Time CX Read how a global Not-For-Profit boosted donor conversion by 18% with Journey Orchestration.
Low effort customer experience delivers big gains Discover the potential benefits of creating a low effort customer experience across front and back office.
Reduce Cost to Serve through Self-Serve – Iberdrola Case Study Find out how Iberdrola utilized real-time CX to improved customer experience and reduce costs at the same time.
Driving better Customer Journeys through Analytics and Research Understand how to rapidly gain a holistic view of your customer’s journeys, discover new insights and test new initiatives.
Journey Analytics Playbook The Alterian Digital Transformation Series – Start with Journey Analytics. Download today to transform your business.
Increase Subscriber Retention – Case Study Find out how a major streaming subscription business utilized real-time CX to solve a subscriber retention challenge
ScottishPower Real-Time Interaction Management Case Study Forrester Case Study: ScottishPower Adapts To Customer Needs With Real-Time Interaction Management
Turning Insight Expertise Into CX Innovation Find out how one of Alterian's partners utilized their insight expertise and turned this into CX innovation