Stop customer churn in Real-Time.

Customer priorities have changed overnight and now your churn is on the rise. Alterian is a Forrester Leader that identifies churn in the moment and powers real-time journeys that save customers across every channel.

  • Use machine learning and AI to identify churn in real-time
  • Offer intelligent experiences to address customer needs in the moment
  • Increase customer retention and profitability within months

Alterian achieved the highest score possible in the following criteria in the Forrester Journey Orchestration Platforms Wave:
Forrester Wave Leader

  • Journey Analytics
  • Journey Orchestration
  • Client Experience
  • Usability
  • The Commercial Model 

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