AI ♥ CX: Denver leadership & networking event
Customer experience is entering a new era shaped by AI, new data sources, and rapidly evolving customer expectations.
On April 9 in Denver, three CX innovators—Alterian, JourneyTrack, and Thematic—are hosting an in-person gathering for CX leaders who want to stay ahead of these changes.
Event details
AI ♥ CX: Transform and Lead
Join us for a high-energy evening of real-world stories from AI innovators in customer experience.
Thursday, April 9 ⸱ 4:30 - 6:30 pm
Town Hall Collaborative ⸱ 525 Santa Fe Dr, Denver, CO 80204
Free to attend ⸱ Space is limited. Please RSVP to save your spot.
Learn how to leverage AI for CX success
AI ♥ CX: Transform and Lead is a small, curated event designed to bring together professionals working across customer experience, insights, and voice-of-customer programs.
The goal is simple: share practical ideas, exchange perspectives, and strengthen the CX community in Denver.
What to expect
This interactive evening will focus on practical conversations around how AI is reshaping customer experience.
Attendees can expect:
AI-focused stories from CX innovators at Alterian, Thematic, and JourneyTrack about how AI is being applied in real-world CX programs
Peer discussion with fellow CX leaders navigating common challenges such as fragmented data, stakeholder alignment, and proving ROI
Networking with a curated group of CX, insights, and VoC professionals over food & drinks
The session is designed to be conversational and community-focused—not a traditional conference or sales presentation.
Meet the hosts
AI-powered journey intelligence across markets
Alterian helps organizations understand how customers move across the entire market—not just within a single brand’s touchpoints. Our platform, Journey Insight, reveals real customer journeys, competitive behavior, and emerging channels so teams can make more informed marketing and CX decisions.
AI-powered journey management and intelligence
JourneyTrack turns journey insights into prioritized improvements and measurable business outcomes with AI-powered journey management. It connects journey insights, operational data, AI intelligence, and teams in one platform so organizations can focus on the improvements that matter most.
Customer intelligence and activation
Thematic unifies and analyzes feedback across calls, surveys, chat, and reviews to identify what matters and why, giving every team clear priorities, signals, and actions to improve experience and retention, from a single trusted view of the customer.
Join the conversation
Denver has strong communities for customer success and UX, but fewer opportunities specifically for customer experience leaders to connect.
AI ♥ CX: Transform and Lead is the first in a series of events aimed at bringing that community together.
If you work in CX, insights, or Voice of the Customer and want to stay ahead of how AI is reshaping the field, we’d love to see you there.
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