oomph COVID-19 Impact Indicator Report If you have started thinking about Analytics and Insight in your customer journeys, then the Impact Indicator Report will be invaluable. 2020 was an unprecedented year, causing turmoil, upheaval and opportunities across industries. Our partners oomph, developed a specific research programme, measuring the impact on firms and consumers. For a full copy of the results click here to download a copy. If you want to find out more about Journey Analytics, Customer Behavior tracking or Turning Insight into Action, then register here for a demo and discovery call. Download the report today: If you would like to speak to one of our team please contact us to learn more about Alterian’s Real-Time Customer Experience Platform.