Digital Transformation powered by Real-Time CX

You don’t want to replace your existing technology, who has the time and budget anyway?  But can you make your existing tech work harder.  That’s where a Real-Time CX platform can turbo-charge your existing tech stack and drive digital transformation.

Alterian’s Real-time CX platform helps businesses:

• Fast Set Up – Who wants lengthy implementation cycles? Be capable of being live and delivering value in days and weeks – not months and year
• You’re in Charge – With Alterian’s Real-Time CX you can respond faster to your customers, and you know your business better than anyone
• Able to Grow – Allow deep personalization, perform real-time next best action scoring, and utilize Machine Learning to predict future behaviour
• Truly Cross-Channel – Your digital transformation needs a Real-Time CX platform capable of easily connecting to any of your current and future channels
• ROI Focused – Modify journeys based on in-moment actions to gain higher relevance and revenue

Alterian received the highest possible scores in 15 criteria, including:

• Journey Orchestration
• Journey Behavior Analysis
• Client Experience
• Usability
• Scalability