We are a Forrester Wave Leader

Customer Journey Orchestration Platforms 2022


Alterian named as a leader in the Journey Orchestration Wave™, Q2 2022. Alterian’s Real-time CX platform helps companies leverage their customer journey data to drive action from insights and deliver personalization and next best actions to optimize journeys and help the company and customer achieve their common goals.

Alterian’s Real-time CX platform helps businesses:

  • Identify the top journey’s business impact through journey analytics
  • Realize rapid time to value through journey orchestration playbooks
  • Achieve simple adoption through no code integrations

Alterian received the highest possible scores in 15 criteria, including:

Forrester Wave

  • Journey Orchestration
  • Journey Behavior Analysis
  • Client Experience
  • Usability
  • Scalability

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